Hemant Kumar Ruia, CFO – Subcontinent, DP World, Data-driven Approach
Hemant Kumar Ruia, Chief Financial Officer – Subcontinent, DP World is known for employing market research and analysis to grasp trends, customer preferences and emerging opportunities. This data-driven approach has guided decision-making and pinpointed areas for growth and creativity for DP World
Ruia collaborated closely with business CEOs to align goals with the organisation’s vision and with the key performance indicators (KPI) of the regional CEO.
Ruia worked together with teams to devise executable strategies that bolstered DP World’s strategic aims. The areas included customer wins and losses, operations, employee incentives, pricing policies, a pipeline of customers, and the capability of sales with operations team and performance management.
When faced with uncertainty or obstacles, he used analyses to uncover the causes and hidden problems. This entailed collecting data, consulting with stakeholders and considering viewpoints to shed light on the situation.
He sets and aligns KPIs to monitor progress and performance in line with DP World’s objectives. These KPIs act as benchmarks to measure the company’s success and help it track progress, make data-informed decisions and maintain accountability.
His leadership and strategic skills were crucial not only in setting the course but also in ensuring its effective execution. By fostering collaboration, cooperation and a commitment to delivering superior results across all businesses, Ruia drives the long-term success of the organisation.
